niia

Summary

niia by Navan AI is an autonomous 24/7 AI receptionist and WhatsApp booking agent tailored for salons, spas, and aesthetic clinics. It converts incoming WhatsApp inquiries into confirmed appointments directly in chat—without third-party booking links. Key capabilities include multilingual chat, voice note interpretation, instant calendar synchronization, two-way WhatsApp reminders, and upfront deposit collection to eliminate no-shows with 0% commission.

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